Studio Atro (“we”, “us”, or “our”) is committed to protecting your privacy and complying with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with us.

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1. What personal information we collect

We may collect the following types of personal information:

• Full name and contact details (email, phone number, address)

• Business name and ABN (if applicable)

• Information you submit through our Work With Us or Branding & Identity Typeforms

• Preferences, feedback, and correspondence related to your project

• Website and social media links

• Payment details and transaction history

• Any other information you voluntarily provide to us

We do not collect sensitive information unless it is directly relevant to the services you request and you have consented to the collection.

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2. How we collect your information

We collect personal information in a number of ways, including:

• When you fill out a form on our website (e.g. Typeforms)

• During discovery calls or consultations

• When you engage us for a project or service

• Through email or direct messaging (e.g. Instagram, LinkedIn)

• Automatically through our website analytics tools (e.g. IP address, browser type, pages visited)

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3. Why we collect your information

We collect and use your personal information for the following purposes:

• To communicate with you about your enquiry or project

• To assess whether your needs align with our services

• To deliver branding, digital identity, or design services

• To send proposals, invoices, and contracts

• To improve our services, content, and customer experience

• To comply with our legal and regulatory obligations

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4. Disclosure of personal information

We may disclose your personal information to:

• Our trusted contractors, service providers, or partners (e.g. web developers, copywriters)

• Cloud-based platforms we use for business operations (e.g. Google Drive, Notion, Typeform, Rounded)

• Legal or regulatory bodies if required by law

We do not sell or rent your information to third parties.

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5. Storage and security

We store personal information in secure, cloud-based platforms and take reasonable steps to protect it from misuse, interference, unauthorised access, modification, or disclosure. However, no data transmission over the internet can be guaranteed as completely secure.

If we no longer need your information, we will take reasonable steps to delete or de-identify it.

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6. Access and correction

You may request access to the personal information we hold about you, and you may request corrections if you believe it is inaccurate or outdated.

To request access or correction, please contact us using the details at the bottom of this policy.

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7. Website and cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can disable cookies in your browser settings if you prefer not to allow their use.

We may also use third-party tools (e.g. Google Analytics) to collect non-identifiable data on website traffic and usage.

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8. Third-party links

Our website or communications may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

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9. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be available on our website with the revised date.

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10. Contact us

If you have any questions, concerns, or complaints about how we handle your personal information, please get in touch:

Studio Atro

hey@studioatro.com

studioatro.com

We take privacy seriously and will respond to your concerns in a timely manner.