These Terms and Conditions (“Terms”) govern your use of the services provided by Studio Atro (“we”, “us”, “our”) and your access to our website and related platforms. By engaging with Studio Atro, you agree to be bound by these Terms.

If you do not accept these Terms, you should not proceed with our services.

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1. Services Provided

Studio Atro offers brand identity, digital identity, website design, and related creative services. All services will be outlined in a formal proposal and agreed upon before the commencement of any project.

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2. Enquiries and Onboarding

• Clients must complete our Work With Us form before being considered for a project.

• A Discovery Call may be scheduled to determine alignment.

• Once approved, a formal proposal, contract, and invoice will be issued.

We reserve the right to decline projects that do not align with our values, expertise, or capacity.

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3. Fees and Payment

• All fees are outlined in the proposal and invoiced via Rounded.

• A non-refundable deposit (usually 50%) is required to secure the project start date.

• Final payment is due prior to the release of any final files or deliverables.

• Late payments may result in delayed timelines or paused work.

All prices are listed in AUD unless otherwise specified and are exclusive of GST unless stated.

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4. Client Responsibilities

You agree to:

• Provide clear, timely, and honest communication.

• Supply necessary content, feedback, and approvals within agreed timeframes.

• Ensure you have the authority to enter into this agreement and make decisions on behalf of your business.

Failure to meet responsibilities may delay your project and affect deliverables.

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5. Revisions and Scope

Each project includes a set number of revisions, as outlined in your proposal. Any work requested beyond the original scope or number of revisions will incur additional fees and be billed at our hourly or day rate.

Scope changes must be agreed upon in writing.

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6. Intellectual Property

• Studio Atro retains ownership of all concepts and draft work not selected by the client.

• Upon final payment, the client receives full rights to the final approved deliverables for agreed uses.

• Studio Atro retains the right to showcase the completed work in our portfolio, website, and social media channels unless otherwise agreed in writing.

Fonts, stock imagery, or third-party assets may be subject to their own licensing terms.

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7. Project Timelines

Timelines are approximate and dependent on both parties meeting deadlines. Delays in client feedback, content delivery, or payment may result in project rescheduling.

We are not liable for delays caused by external factors beyond our control.

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8. Cancellations and Refunds

If a project is cancelled by the client after commencement, the deposit will be retained and additional fees may apply for work completed up to the point of cancellation.

If we are unable to continue a project due to unforeseen circumstances, we will refund any unearned portion of fees paid.

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9. Limitation of Liability

To the maximum extent permitted by law, Studio Atro is not liable for any loss, damage, or expenses (direct or indirect) arising from the use of our services, including delays, missed deadlines, or technical errors.

You agree to indemnify and hold Studio Atro harmless against any claims arising from your use of our work or breach of these Terms.

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10. Confidentiality

We respect your privacy and confidentiality. Any sensitive business information shared with us will not be disclosed to third parties without consent, unless required by law.

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11. Website Use

Use of our website (www.studioatro.com) is at your own risk. We do not guarantee that the site is free from errors, viruses, or interruption. All content on the site is owned by Studio Atro and must not be copied or reproduced without permission.

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12. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes arising in connection with these Terms shall be handled in accordance with the applicable Australian legal processes.

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13. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on our website, and your continued use of our services implies acceptance of the updated Terms.

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14. Contact

For any questions about these Terms or your engagement with Studio Atro, please contact:

Studio Atro

hey@studioatro.com

studioatro.com